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Shipping and refund


Standard Delivery & Costs
Netherlands: 1-3 business days. Shipping costs: €2,50.
USA: 4-7 business days. Shipping costs: 14.
United Kingdom: 2-4 business days. Shipping costs: 7.

Qatar, UAE, Saudi Arabia: 7-10 business days. Shipping costs: 20.
Canada: 7-9 business days. Shipping costs: 14.
Europe: 2-3 business days. Shipping costs: 5.
Rest of the World: 12-14 business days. Shipping costs: 20.

Free worldwide shipping on orders over €30

Refund Policy

We believe in our products and want you to have the best possible online shopping experience, so our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late Or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at help@astisvitality.com

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at help@astisvitality.com and send your item to: 

Graafschap Hornelaan 182,

6004HT Weert,

The Netherlands

Shipping

To return your product, you should mail your product to: 

Graafschap Hornelaan 182, 

6004HT Weert, 

The Netherlands 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over 75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

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